Goal: Create Object-Specific Action with name: Close Task to :

Use case:

  • Provide users an action for closing a task without requiring them to go to a full edit page
  • Make sure that the task has a due date before it can be closed

Make sure:

  • Some fields (like Task.status) is populated

Steps:

  1. In the object management settings for activities, go to Task Buttons, Links, and Actions.
  2. Create New Action with:
    • Action Type: Update a Record
    • Label: Close Task
    • Success Message: Task is closed!
  3. Edit the Action Layout:

    • Check the required fields
    • Make certain fields (Due date) required
  4. Add this in the Task Page Layout:

    • Add this action Close Task from Mobile & Lightning Actions section into Salesforce Mobile and Lightning Experience Actions
  5. Test:

    • Desktop
    • Mobile

results matching ""

    No results matching ""