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Diversification

• Will have multiple orgs
• The work to consolidate different business processes and data models into one org is usually very complicated

TODOs

• Set up a Global Center of Excellence (CoE)
  • Global CoE should manage business architecture and common standards ofall Salesforce orgs across the enterprise
  • Each org will have its own CoE
  • Each org will have its own Architecture Review
    • Design, Review and Approve Technical Changes to the org (data model, config, custom-code)
  • Should not allow to split orgs based on request-backlogs
  • Create a roadmap across all the Line of Businesses (LOBs)
  • Personally Identifiable Information (PII) (and Encryption needs) may have much different security requirements than other business data
• Work with Enterprise data architects
  • Determine which data objects should or should not be in each org
  • that each org is aware of any possible duplicated data objects
• The CoE should design and build a Reference Architecture that defines where and when an additional org is reasonable or necessary
• Establish Naming standards across the data model, configuration design, and custom code
• Adhere to strict separation of concerns in Apex Code Design
• Proper Security design to support profiles, perm-sets, role-hierarchy, sharing model, public-groups
• Consider cost of having multi-org
  • Increased License cost if users need to access multiple-orgs
  • Integration costs
  • Cost of multiple sandboxes and release cycles
  • Plan to implement SSO (single sign on) to maintain user accounts
• Select proper Integration Strategy for the business process and data across multiple orgs
• Plan to use managed packages to deploy from hub-org to spoke-orgs
• Make sure Customer-360 is possible with hub-spoke model