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Lightning

Sales Cloud

Service Cloud

  • Service is your brand. You don't want to miss this sneak peek to equip your agents for the new world of Service. The Service Cloud Product Management team will share exciting new features that will allow you to keep your competitive edge by deliver engaging Service. We'll give you a preview of the next two releases of the Service Cloud Console. We love to hear feedback directly from our amazing customers and partners.
    Service Cloud Platform: Roadmap Part 1 - The Agent Experience (1)

Service Cloud - Contd.

  • Service is your brand. You don't won't want to miss our Service Cloud Roadmap reveal. In this part 2 of 2 session, our Product Management team will share the many exciting new customer-facing features coming to allow you to personalize service in this connected world. We will focus on what you can expect in our two upcoming releases, and spend more time in demos and prototypes than in slides. Service Cloud Platform: Roadmap Part 2 - The Customer Experience (2)